FREQUENTLY ASKED QUESTIONS
Order processing normally takes 20 to 25 business days before dispatch. Delivery time then depends on the destination and carrier. Tracking details are sent when available.
Email support@popnf.com or call +44 7383 662441. For order questions, include your order number. We aim to respond within two business days.
Contact support@popnf.com within 14 calendar days of delivery before sending anything back. Include your order number, the reason for the request and photos when an item is faulty or incorrect.
SOFTSPHERE APPLEX TECHNOLOGIES LTD is responsible for the sale, fulfilment, delivery, customer service, returns, refunds and disputes. Payment processors facilitate payment only and are not the seller.
Available destinations and shipping charges are shown at checkout. We deliver only to addresses accepted by the checkout system and may decline destinations that cannot be served reliably or lawfully.
CONTACT POPNF
Email: support@popnf.com | Phone: +44 7383 662441 | Registered office: Mayfair Building, Mogotio Road, Westlands, Nairobi, Kenya | Postal address: P.O. Box 9471, Ronald Ngala St., 00300 Nairobi, Kenya | Company number: PVT-GYU5DJ8X. For order, delivery, return, refund or privacy questions, please include your order number when applicable. We aim to respond within two business days.